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Employees' Perceptions of Interpersonal Competence: The Case of South KoreaEmployees' Perceptions of Interpersonal Competence: The Case of South Korea

Other Titles
Employees' Perceptions of Interpersonal Competence: The Case of South Korea
Authors
Kim, ChangdaiMin, Kyung WhaYune, Sook KyeongChoi, HannaGong, Eun Hye
Issue Date
Jun-2008
Publisher
서울대학교 교육연구소
Citation
Asia Pacific Education Review, v.9, no.2, pp 221 - 232
Pages
12
Journal Title
Asia Pacific Education Review
Volume
9
Number
2
Start Page
221
End Page
232
URI
https://scholarworks.sookmyung.ac.kr/handle/2020.sw.sookmyung/148221
DOI
10.1007/BF03026501
ISSN
1598-1037
Abstract
This study examined employees' perceptions of interpersonal competence at work through the research methodology known as concept mapping. The purpose of this study was to identify the phenomenally derived components of interpersonal competence in work environments and employees' underlying cognitive structures of interpersonal competence at work. Multidimensional scaling analysis indicated that the participants conceptualized interpersonal competence in the following two dimensions: (i) work-specific domain versus general domain and (ii) unilateral domain versus bilateral domain. In addition, hierarchical clustering on the MDS coordinates produced six clusters: Caring & Considerate, Sociable & Out-going, Kind & Gentle, Reliable & Leadership skills, and Confident & Responsible. Our results were discussed with respect to future research and educational approaches to the issues surrounding interpersonal competencies at work.
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