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Development of certification and audit processes of application service provider for IT outsourcing

Authors
Leem, CSLee, HJ
Issue Date
Jan-2004
Publisher
ELSEVIER SCIENCE BV
Citation
TECHNOVATION, v.24, no.1, pp 63 - 71
Pages
9
Journal Title
TECHNOVATION
Volume
24
Number
1
Start Page
63
End Page
71
URI
https://scholarworks.sookmyung.ac.kr/handle/2020.sw.sookmyung/148994
DOI
10.1016/S0166-4972(03)00145-7
ISSN
0166-4972
1879-2383
Abstract
ASP (Application Service Provider) refers to an exclusive outsourcing service in which the service provider is given access to the data located in an external data center. Therefore, the security of data and the reliability of the service provider are matters of great importance even when comparing with other information systems. Essential to securing the reliability and efficiency of the ASP service are certification and audit processes. In this paper, we discuss certification and audit processes of ASP services. Our research included: first, a survey of 35 Korean companies' awareness, advantages and concerns on ASP services. This formed the base of our research. Second, the ASP certification framework and processes required to verify the reliability of ASP services were summarized and case applications were also outlined. Finally, we proposed an audit process aimed at improving efficiency of ASP services. By reference to traditional definitions of information systems and the audit process, new definitions and frameworks for the ASP audit are suggested. The new information system audit processes were compared with traditional ones, and the detailed control items were verified through calculation of their relative importance with respect to ASP life-cycle activities. (C) 2003 Elsevier Ltd. All rights reserved.
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사회과학대학 (소비자경제학과)
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