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The Role of Organizational Efforts in Mitigating the Adverse Effects of Workplace Mistreatment on Attitudinal Responses

Authors
Park, Jongsoo
Issue Date
Jan-2023
Publisher
MDPI Open Access Publishing
Citation
Sustainability, v.15, no.3, pp.1800
Journal Title
Sustainability
Volume
15
Number
3
Start Page
1800
URI
https://scholarworks.sookmyung.ac.kr/handle/2020.sw.sookmyung/151431
DOI
10.3390/su15031800
ISSN
2071-1050
Abstract
<jats:p>Despite increasing attention to workplace mistreatment in organizations, few studies have investigated the consequences of such negative experiences on employees. Using the Canadian Public Service Employee Survey (PSES) data (about 80,000 observations), this study examines the relationships between workplace mistreatment and outcomes at work and the moderating role of organizational efforts in preventing and handling workplace mistreatment among Canadian federal government employees. Empirical results of an OLS regression and logit model document that perceived workplace mistreatment, in terms of workplace harassment and discrimination, is negatively related to job satisfaction and continuance organizational commitment and positively related to turnover intention. The analysis also shows that the linkages between workplace mistreatment and the three outcomes were weaker when organizational efforts aimed at dealing with workplace mistreatment were perceived to be high. Implications of these results for research and practice are discussed.</jats:p>
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사회과학대학 (행정학과)
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