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The virtual waiting time of the M/G/1 queue with impatient customers

Authors
Bae, JKim, SLee, EY
Issue Date
Aug-2001
Publisher
SPRINGER
Keywords
M/G/1 queue; impatient customer; virtual waiting time; busy period
Citation
QUEUEING SYSTEMS, v.38, no.4, pp 485 - 494
Pages
10
Journal Title
QUEUEING SYSTEMS
Volume
38
Number
4
Start Page
485
End Page
494
URI
https://scholarworks.sookmyung.ac.kr/handle/2020.sw.sookmyung/16708
DOI
10.1023/A:1010956213680
ISSN
0257-0130
1572-9443
Abstract
The M/G/1 queue with impatient customers is studied. The complete formula of the limiting distribution of the virtual waiting time is derived explicitly. The expected busy period of the queue is also obtained by using a martingale argument.
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