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스포츠센터 이용자의 서비스스케이프가 몰입, 신뢰, 만족 및 재이용에 미치는 효과분석

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dc.contributor.author김민정-
dc.contributor.author이상일-
dc.date.available2021-02-22T08:45:58Z-
dc.date.created2020-09-03-
dc.date.issued2018-08-
dc.identifier.issn1226-0258-
dc.identifier.urihttps://scholarworks.sookmyung.ac.kr/handle/2020.sw.sookmyung/4357-
dc.description.abstractThis study aimed to explore the relationships among customers’ perceived servicescape, satisfaction, trust, and revisit intentions to provide effective services to consumers in a fitness setting. The results were as following. First, regarding the correlation between customers’ perceived servicescape and flow, servicescape had a significant impact on flow. Second, regarding the correlation between customers’ perceived servicescape and trust, servicescape had a significant impact on trust. Third, the correlation between trust and satisfaction, customers’ flow had a significant impact on customers satisfaction. Fourth, the correlation between trust and satisfaction, customers’ trust had a significant impact on customers satisfaction. Fifth, regarding the correlation between customers’ perceived servicescape and satisfaction, servicescape had a significant impact on customers satisfaction. Lastly, customers’ satisfaction had a significant impact on revisit intention.-
dc.language한국어-
dc.language.isoko-
dc.publisher한국체육과학회-
dc.title스포츠센터 이용자의 서비스스케이프가 몰입, 신뢰, 만족 및 재이용에 미치는 효과분석-
dc.title.alternativeThe effect of the servicescape on customers' flow, trust, satisfaction, and revisit intention among fitness center members-
dc.typeArticle-
dc.contributor.affiliatedAuthor이상일-
dc.identifier.doi10.35159/kjss.2018.08.27.4.557-
dc.identifier.bibliographicCitation한국체육과학회지, v.27, no.4, pp.557 - 568-
dc.relation.isPartOf한국체육과학회지-
dc.citation.title한국체육과학회지-
dc.citation.volume27-
dc.citation.number4-
dc.citation.startPage557-
dc.citation.endPage568-
dc.type.rimsART-
dc.identifier.kciidART002379691-
dc.description.journalClass2-
dc.description.isOpenAccessN-
dc.description.journalRegisteredClasskci-
dc.subject.keywordAuthorServicescape-
dc.subject.keywordAuthorflow-
dc.subject.keywordAuthorsatisfaction-
dc.subject.keywordAuthortrust-
dc.subject.keywordAuthorrevisit intention-
dc.subject.keywordAuthorfitness centers-
dc.identifier.urlhttp://www.dbpia.co.kr/journal/articleDetail?nodeId=NODE07522984&language=ko_KR-
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