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여성 미용성형 의료관광서비스 경험자의 만족 불만족에 관한 연구 : 방한 중국인 의료관광객 대상으로The Study of Medical tourism Plastic Cosmetice Surgery Satisfaction/Dis-satisfaction: Chinese tourist

Other Titles
The Study of Medical tourism Plastic Cosmetice Surgery Satisfaction/Dis-satisfaction: Chinese tourist
Authors
구경여김맹선
Issue Date
Mar-2013
Publisher
(사)한국관광레저학회
Keywords
Medical Tourism; Medical Surgery; Satisfaction and Dissatisfaction; Critical Incident Technic; 의료관광; 미용성형술; 만족 불만족; 중대사건기법
Citation
관광레저연구, v.25, no.3, pp 91 - 106
Pages
16
Journal Title
관광레저연구
Volume
25
Number
3
Start Page
91
End Page
106
URI
https://scholarworks.sookmyung.ac.kr/handle/2020.sw.sookmyung/6421
ISSN
1229-0424
Abstract
Especially in Korea, medical tourism, specially cosmetic surgery tour is the mainstream mode of inbound travel. Nevertheless, some studies have been done to discover the medical tourism choice factors and satisfaction. The purpose of this study is to fulfill this needs and to offer the basic data for foundation of cosmetic surgery patients satisfaction and dissatisfaction. This study conducted exploratory research to identify the cosmetic surgery tourist satisfaction and dissatisfaction of medical tourism. Sample data collected from the patients's opinion using medical tourism agency service. We used CIT(Critical Incident Technique) to analysis the features of cosmetic surgery tourism. After the data collection, categorization exercise was conducted 7 categories. We discuss about the implication of cosmetic tourism service for entire of cosmetic plastic surgery hospital for travel agency and employe as hospital doctor, nurse, tour conductor.
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문과대학 > 문화관광외식학부 > 1. Journal Articles

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