ScholarWorks@숙명여자대학교

초록

Background: This study aims to examine the effect of self-efficacy on psychological burnout among counselors, focusing on the multiple mediating ef fects of working alliance and clarity of emotional awareness. The findings are expected to provide practical evidence for preventing counselor burn out, and for fostering a healthy work environment. Furthermore, this research is considered to have meaningful applicability not only to counselors, but also to other occupational groups engaged in emo tional labor. Design: Cross sectional study design Methods: This study conducted an online survey of counseling professionals from December 2023 to March 2024, utilizing self-report scales to measure the main variables. The final sample consisted of 250 participants, and multiple mediation analysis was employed to address the research questions. Results: First, higher levels of self-efficacy are as sociated with lower levels of psychological burnout. Second, working alliance mediates the relationship between self-efficacy and psychological burnout. Third, clarity of emotional awareness demonstrates an even stronger mediating effect in the relation ship between self-efficacy and psychological burnout. These findings are not limited to counse lors, but may also be broadly applicable to other professions that require sustained interpersonal in teractions and emotional labor. Conclusion: Self-efficacy had a significant effect in reducing psychological burnout, and this effect was enhanced through the mediating roles of working alliance and emotional clarity. In particular, emo tional clarity exhibited a more influential mediating effect, highlighting that emotional insight and regu lation are key factors in counselors’ emotional recovery.

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