문제해결능력 향상을 위한 지식공유 활성화 방안: 지식공유 영향요인을 중심으로

초록

The purposes of this study are to analyze the factors influencing the knowledge sharing and the influence of the knowledge sharing on the ability of solving problems, and to examine the strategies for effective knowledge sharing. The results of covariance structural analyses indicate that the factors-work process, appraisal and reward, and information technology significantly influence the knowledge sharing. The knowledge sharing also significantly affects the ability of solving problem. Based on the results, this study discusses the potential implications for the strategies of activating the knowledge sharing to improve the ability of solving problems.