공무원 인식조사를 통한 정부업무평가제도의 개선방안에 관한 연구

초록

The purpose of this study is to review the government performance appraisal system and the problems caused by implementing the system, and to suggest the improvement alternatives of the system. To achieve the research objectives, this study comprehensively and microscopically tried to examine the government performance appraisal system and to review the individual assessment systems of the government performance appraisal system such as self-assessment, reassessment, special assessment, performance management and local government assessment. This study also conducted the survey on the group of officers experienced the evaluation systems in the 48 central governmental agencies. The results of analyses indicated that the self-assessment system has strengthened the evaluation capacities of the central governmental agencies, and the integrated evaluation system and the performance management system have improved the service quality, effectiveness and accountability of government. Otherwise, the results showed that the systems have significantly negative effects on the easing the burden for the evaluation, and also have significantly low effects on the efficiency of the government adminstration. Based on the results, this study suggested the improvement alternatives of the systems.