ScholarWorks@숙명여자대학교

초록

The current study examines whether shared mental model affects the improvement of outputs and attitudes of self-managed teams in a franchise company. Existing empirical studies about shared mental models have been conducted primarily on office workers, IT workers, and college students. It needs to expand the focus to self-managed teams. The theoretical framework of shared mental models was divided into two variables: Task-related and team-related shared mental models. Also, it has two precedent factors, such as interdependence of assignments and provision of information by a leader. These two factors are expected to influence team effectiveness, which is mediated by the shared mental models. The survey results showed that the preceding variables, such as task interdependence and provision of information by a leader, had positive effects on the provision of information by a leader. Secondly, task interdependence positively affected the formation of the task-related shared mental. Thirdly, teamwork-related shared mental positively affected the formation of task-related shared mental. Fourth, teamwork-related and task-related shared mental had an impact on the effectiveness of a team, only in terms of team satisfaction and team immersion. The results of the study suggested the implication that shared mental models have positive effects on the effectiveness of self-managed teams. © 2015 International Information Institute.

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