Tourism and Hospitality Employees' Ethical Perceptions in the Moral Resistance and Whistleblowing Contexts
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초록

This study compares the contexts of moral resistance (MR) and whistleblowing (WB) by examining how young adult female employees perceive moral rebels and obedient individuals according to their role as compliant actors, internal observers, or external observers. Experimental data were analyzed using factor and multivariate analysis. The results indicate that young employees were more aware of wrongdoing in the WB context than in the MR context. This heightened awareness contributed to diminishing extreme herd behavior by reducing perceptual differences among compliant actors, internal observers, or external observers in their views of the moral rebel. These findings suggest that fostering stronger ethical standards is essential for cultivating a sustainable service community, particularly as democratic values continue to evolve.

키워드

compliant actorexternal observerinternal observermoral resistancetourism and hospitality female employeeswhistleblowingMECHANISMSREJECTIONREBELS
제목
Tourism and Hospitality Employees' Ethical Perceptions in the Moral Resistance and Whistleblowing Contexts
저자
Chang, Seohee
DOI
10.1002/jtr.70064
발행일
2025-06
저널명
International Journal of Tourism Research
27
3