의무적인 시민 행위가 어떻게 직원들의 혁신적인 업무 행위에 영향을 미치는가: 중국 동부의 5개 중소기업을 대상으로 한 사례 연구
How Does Compulsory Citizenship Behavior Affect Employees' Innovative Work Behavior? A Case Study of Five Small and Medium-sized Manufacturing Enterprises in Eastern China
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초록

This paper advances the literature on Employee extra-role performance behaviors through the lens of workplace stress. This study considers the effects of nontraditional job stress (compulsory citizenship behavior) on Employee innovative work behavior and develops a mediated model with moderation. The hypothesis is that mandatory civic behavior promotes employees' innovative work behavior through the mediating role of creative self-efficacy and facades of conformity by integrating social cognition theory, social exchange theory, and resource conservation theory. Executive-level ethical leadership was employed as a boundary requirement. Five small and medium-sized manufacturing companies in the eastern region provided me with 370 survey data. The findings revealed that creative self-efficacy and facades of conformity were responsible for mediating the compulsory citizenship behavior and innovative work behavior relationship unfavorable effects. The interaction between compulsory citizenship behavior, creative self-efficacy, and facades of conformity was regulated by ethical leadership. Ethical leadership moderated the indirect effect of compulsory citizenship behavior on Employee innovative work behavior through creative self-efficacy and facades of conformity; when ethical leadership is high, the negative effect of compulsory citizenship behavior on innovative work behavior is weakened. Finally, management and related theoretical consequences are examined.

키워드

혁신적 업무 행위의무적 시민 행위혁신적 자아 효능감표면적 순응도덕적 리더십innovative work behaviorcompulsory citizenship behaviorcreative self-efficacyfacades of conformityethical leadership
제목
의무적인 시민 행위가 어떻게 직원들의 혁신적인 업무 행위에 영향을 미치는가: 중국 동부의 5개 중소기업을 대상으로 한 사례 연구
제목 (타언어)
How Does Compulsory Citizenship Behavior Affect Employees' Innovative Work Behavior? A Case Study of Five Small and Medium-sized Manufacturing Enterprises in Eastern China
저자
Gao, RuonanXiao, Shufeng(Simon)
발행일
2023-08
저널명
경영컨설팅연구
23
4
페이지
217 ~ 234