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In this study, we attempt to explore how a personal demand and social support influence to acceptance of adolescents financial education. For the purpose, we explore three research questions; (1) What is the important part in adolescents financial education? (2) How the personal demand and social support influence to satisfaction and revisit intention of adolescents financial education? (3) How the personal demand and social support influence to positive word of mouth of adolescents financial education?First of all, we selected the research objects of the final 273 adolescents who have got financial education, and collected data from questionnaire. For extracting social support variables, we have done factor analysis, and the result showed 4 factors which are parents support, teacher support, classmate support, and friend support. Also we analyzed multi_regression and logistic regression using SAS 9.2 for influence of personal demand and 4 types of social support to satisfaction, revisit intention, and word of mouth of adolescents financial education. The results of analysis therefrom are as the following. Firstly, in the result of the analysis on the influence of personal demand to satisfaction, revisit intention, and word of mouth of adolescents financial education, the higher the personal demand, the higher satisfaction, revisit intention, and word of mouth of adolescents financial education. Secondly, in the result of the analysis on the influence of social support to satisfaction, the higher the teacher support, classmate support, and friend support, the higher satisfaction. Thirdly, in the result of the analysis on the influence of social support to revisit intend, the higher the friend support, the higher revisit intend. Forth, in the result of the analysis on the influence of social support to word of mouth, the higher classmate support, and the friend support, the higher word of mouth.
키워드
- 제목
- 청소년의 금융소비자교육 요구도와 사회적 지지가 만족도, 재참가의도, 구전에 미치는 영향에 관한 연구
- 제목 (타언어)
- Influence of Demand for Adolescents Financial Education and Social Support to Satisfaction, revisit, and Word of Mouth
- 저자
- 옥경영
- 발행일
- 2011-06
- 저널명
- 소비자정책교육연구
- 권
- 7
- 호
- 2
- 페이지
- 145 ~ 166