여성 미용성형 의료관광서비스 경험자의 만족 불만족에 관한 연구 : 방한 중국인 의료관광객 대상으로
The Study of Medical tourism Plastic Cosmetice Surgery Satisfaction/Dis-satisfaction: Chinese tourist
  • 구경여
  • 김맹선
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초록

Especially in Korea, medical tourism, specially cosmetic surgery tour is the mainstream mode of inbound travel. Nevertheless, some studies have been done to discover the medical tourism choice factors and satisfaction. The purpose of this study is to fulfill this needs and to offer the basic data for foundation of cosmetic surgery patients satisfaction and dissatisfaction. This study conducted exploratory research to identify the cosmetic surgery tourist satisfaction and dissatisfaction of medical tourism. Sample data collected from the patients's opinion using medical tourism agency service. We used CIT(Critical Incident Technique) to analysis the features of cosmetic surgery tourism. After the data collection, categorization exercise was conducted 7 categories. We discuss about the implication of cosmetic tourism service for entire of cosmetic plastic surgery hospital for travel agency and employe as hospital doctor, nurse, tour conductor.

키워드

Medical TourismMedical SurgerySatisfaction and DissatisfactionCritical Incident Technic의료관광미용성형술만족 불만족중대사건기법
제목
여성 미용성형 의료관광서비스 경험자의 만족 불만족에 관한 연구 : 방한 중국인 의료관광객 대상으로
제목 (타언어)
The Study of Medical tourism Plastic Cosmetice Surgery Satisfaction/Dis-satisfaction: Chinese tourist
저자
구경여김맹선
발행일
2013-03
저널명
관광레저연구
25
3
페이지
91 ~ 106