ScholarWorks@Sookmyung Women's University: Park, Sang Il

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Park, Sang Il (박상일)

Economics & Business Administration (Division of Business Administration)

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Tel 02-710-9973
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service recovery:3||Psychic Distance:3||서비스회복:3||Export Performance:3||standardization:3||International Marketing Strategy:2||서비스실패의 심각성:2||green product:2||MBA:2||international marketing strategy:2||cultural distance:2||고객용서:2||culture:2||Standardization:2||관계품질:2||국제마케팅 전략:2||customer forgiveness:2||그린제품:2||DEA(Data Envelopment Analysis):2||Marketing Process:2||customer satisfaction with service recovery efforts:2||회복만족:2||Marketing Program:2||Relationship Quality:2||entrepreneurial orientation:2||firm performance:2||부정적 감정:2||SMEs:2||common method bias:2||Organizational loyalty:1||Performance:1||Psychic Distance Stimuli:1||Service Failure:1||Severity of Service Failure:1||Strategic Orientation:1||Trade Deficit:1||Trade Specialization Index:1||Uppsala Model:1||Value of Luxury Goods:1||adaptation:1||attributes of green product:1||consumer's attitude to the attributes of green product:1||creating shared value:1||customer delight:1||customer loyalty:1||customer perceived value:1||customer satisfaction:1||customer segmentation:1||ecofriendly dishwashing detergents:1||environmental involvement:1||formative model:1||gender effects:1||green consumer:1||higherorder model:1||moderation effect:1||negative emotions:1||nonlinear relationship:1||past failure experience:1||perceived authenticity:1||perceived justice:1||perceived justice on recovery efforts:1||quality evaluation:1||quantile regression:1||recovery performance:1||recovery satisfaction:1||service failure severity:1||service value:1||social and economic benefits:1||twostep cluster analysis:1||경영대학원:1||경영전문대학원:1||경쟁우위:1||고객감동:1||고객만족:1||고객충성도:1||과거 실패 경험:1||그린소비자 세분화:1||그린제품의 속성:1||대일본 무역역조:1||동일방법편의(CMB):1||마케팅 역량:1||명품:1||명품브랜드의 가치:1||무역특화지수:1||문화:1||문화적 차이:1||벤치마킹:1||브랜드 조직:1||비선형적 관계:1||산업내 무역지수:1||서비스실패:1||서비스회복 노력에 대한 만족:1||성별효과:1||속성에 대한 태도:1||여대생:1||자유무역협정:1||재무적 성과:1||지각된 공정성:1||지각된 진정성:1||친환경 주부세제:1||표준화:1||품질 평가:1||한국 수출기업:1||향후 행동의도:1||현지 적응화:1||환경관여도:1||회복노력에 대한 공정성 지각:1||회복성과:1||2단계 군집분석:1||효율성:1||Adaptation:1||Animation Industry:1||Behavioral Intention:1||Benchmarking:1||Born global:1||Brand Orientation:1||Brand management organization:1||Competitive advantage:1||Creating shared value:1||Cultural distance:1||Culture:1||Efficiency:1||Emotional exhaustion:1||Exporters:1||FTA:1||Female Students:1||Financial performance:1||International marketing strategy:1||Internationalization:1||IntraIndustry Trade Index:1||Korea:1||Korean exporters:1||Luxury Goods:1||Managerial perception:1||Market Orientation:1||Marketing capabilities:1||Negative Emotion:1||Organizational justice:1||

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Sookmyung Women's University. Cheongpa-ro 47-gil 100 (Cheongpa-dong 2ga), Yongsan-gu, Seoul, 04310, Korea02-710-9127

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