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단골고객의 서비스애호도 결정요인에 관한 연구

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dc.contributor.author김종의-
dc.contributor.author이희정-
dc.date.available2021-02-22T16:04:03Z-
dc.date.issued2004-11-
dc.identifier.issn1229-859X-
dc.identifier.urihttps://scholarworks.sookmyung.ac.kr/handle/2020.sw.sookmyung/15984-
dc.format.extent28-
dc.language한국어-
dc.language.isoKOR-
dc.publisher한국고객만족경영학회-
dc.title단골고객의 서비스애호도 결정요인에 관한 연구-
dc.title.alternativeThe roles of satisfaction, trust and switching cost in customer loyalty : An examination of the relational customer group-
dc.typeArticle-
dc.publisher.location대한민국-
dc.identifier.bibliographicCitation고객만족경영연구, v.6, no.2, pp 259 - 286-
dc.citation.title고객만족경영연구-
dc.citation.volume6-
dc.citation.number2-
dc.citation.startPage259-
dc.citation.endPage286-
dc.identifier.kciidART001147346-
dc.description.isOpenAccessN-
dc.description.journalRegisteredClasskciCandi-
dc.subject.keywordAuthoratisfaction-
dc.subject.keywordAuthortrust-
dc.subject.keywordAuthorswitching cost in customer loyalty-
dc.subject.keywordAuthorrelational customer-
dc.subject.keywordAuthorservice atisfaction-
dc.subject.keywordAuthortrust-
dc.subject.keywordAuthorswitching cost in customer loyalty-
dc.subject.keywordAuthorrelational customer-
dc.subject.keywordAuthorservice-
dc.subject.keywordAuthor서비스애호도-
dc.subject.keywordAuthor단골고객-
dc.subject.keywordAuthor서비스품질-
dc.subject.keywordAuthor고객만족-
dc.subject.keywordAuthor신뢰도-
dc.subject.keywordAuthor전환비용-
dc.subject.keywordAuthor재이용의도-
dc.identifier.urlhttps://www.kci.go.kr/kciportal/ci/sereArticleSearch/ciSereArtiView.kci?sereArticleSearchBean.artiId=ART001147346-
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