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Results 1-1 of 1 (Search time: 0.004 seconds).
Projecting service quality: The effects of social media reviews on service perception
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Ha, Erin Younhee; Lee, Heejung
Article
Issue Date
2018
Citation
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, v.69, pp 132 - 141
Publisher
ELSEVIER SCI LTD
1
Discover
Author
Lee, Heejung
1
Subject
Credibility
1
INFORMATION
1
ONLINE
1
Service attributes
1
Service quality
1
Social media popularity
1
Social media reviews
1
SOURCE CREDIBILITY
1
TRUST
1
TRUSTWORTHINESS
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Date Issued
2018
1
Language
ENG
1
Journal
INTERNATIONAL JOURNAL OF HOSPITAL...
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