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Exploring the role of service value in the relationship between service quality and customer satisfaction
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Lee Y.-K.; Lee Y.; Lee K.A.; Park D.-H.;
Moon H.
Article
Issue Date
2004
Citation
International Journal of Hospitality and Tourism Administration, v.5, no.1, pp 67 - 86
P2P(peer-to-peer) 모델의 e비즈니스 적용 가능성에 관한 연구
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문형남
Article
Issue Date
2004
Citation
통상정보연구, v.6, no.3, pp 63 - 79
Publisher
한국통상정보학회
1
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Author
Moon, Hyung Nam
2
Lee K.A.
1
Lee Y.
1
Lee Y.-K.
1
Park D.-H.
1
Subject
Business Model
1
Customer satisfaction
1
e-business
1
P2P EC
1
P2P(peer-to-peer)
1
Service quality
1
Service value
1
Servperf
1
Servqual
1
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ENG
1
KOR
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Journal
International Journal of Hospital...
1
통상정보연구
1
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