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Kano 모형과 PCSI 지수를 이용한 서비스품질 평가 연구: 솔로 다이너를 중심으로
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임지현;
윤지영
Article
Issue Date
2017
Citation
외식경영연구, v.20, no.4, pp 249 - 274
Publisher
한국외식경영학회
1
Discover
Author
Yoon, Ji Young
1
Subject
Kano 모형
1
PCSI 지수
1
Restaurant service quality
1
Solo diners
1
Solo dining
1
솔로 다이너
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솔로 다이닝
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음식점 서비스 품질
1
Date Issued
2017
1
Language
KOR
1
Journal
외식경영연구
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