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할인점 서비스품질의 각 차원이 CS에 미치는 영향에 대한 韓·中간 비교 문화적 연구
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노은정;
서용구
Article
Issue Date
2009
Citation
Journal of Global Scholars of Marketing Science(마케팅과학연구), v.19, no.1, pp 15 - 25
Publisher
한국마케팅과학회
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Customer satisfaction
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