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불평하는 소비자의 재구매의도에 대한 소비자지식의 영향 연구
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옥경영
; 홍재원; 문정숙
Article
Issue Date
2014
Citation
소비자학연구, v.25, no.4, pp 81 - 101
Publisher
한국소비자학회
1
Discover
Author
Ohk, Kyung Young
1
Subject
complaining behavior
1
consumer knowledge
1
loyalty
1
소비자 불평행동
1
소비자지식
1
자아이론
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Date Issued
2014
1
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Article
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