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콜센터 상담사들의 직무스트레스가 조직몰입에 미치는 영향: 회복탄력성의 조절효과를 중심으로
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심지현
Article
Issue Date
2020
Citation
Journal of The Korean Data Analysis Society, v.22, no.4, pp 1401 - 1411
Publisher
한국자료분석학회
1
Discover
Author
Shim, Ji Hyun
1
Subject
call center
1
emotional labor.
1
job stress
1
organizational commitment
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감정노동.
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조직몰입
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회복탄력성
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Date Issued
2020
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KOR
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